Communication Miracles At Work and In Life - Part 2

Overview

Following on Part 1 of this course, in Part 2 you will learn advanced ways to solve problems without bruising egos, how to create profound trust quickly, and how to motivate clients and co-workers to do your bidding with a minimal amount of wasted time or hassles.    The bottom line will be better client and co-worker relationships, leading to increased enjoyment and productivity at work.

Highlights

1.    Why people behave as they do, and how you can effectively motivate anyone to cooperate with you

• How to judge if your communication is effective in motivating someone
• How to get someone to really hear you
• How to communicate so that someone will happily do what you want

2.    How to create trust and get people to like working with you

• The 3 most important keys for getting someone to feel rapport with you
• Why rapport is so important, and how to use it to profit in your work
• How to quickly solve problems with people once you have their rapport

3.    How to handle difficult people

• Why some people are difficult to deal with, and what you can do about it
• How you can turn a difficult employee or customer into a powerful asset
• How to easily solve problems with people who are upset at you

4.    Secret techniques that super-successful communicators use

• How Ronald Reagan and Bill Clinton are similar, and how you can tap into their "magic abilities"
• The three most important keys all successful communicators use

Prerequisites

Part 1 of this course

Designed For

All

Objectives

• Create and maintain more business
• Learn the 3 key skills you need to empower others, create trust, and get people on "your side"
• Quickly solve problems with employees and co-workers, and reduce misunderstandings
• Motivate and effectively manage the people in your office so they'll do what you want them to do
• Handle difficult or “lazy” people in a way that quickly gets the results you desire
• Feel confident and at ease with clients, thereby leading to a more fulfilling time at work

Preparation

None

Notice

This course is offered by a 3rd party vendor and will not be accessible in the My CPE Tracker section of the ISCPA website. Course access information will be emailed directly to you by Accounting Continuing Professional Education Network (ACPEN).