How to Make Difficult People Disappear...Without Going to Jail
Overview
Have you ever found yourself wondering why people won't just listen to you? Or maybe you have found yourself surrounded by people that make your jaw clench...you know the people...the challenging people.
HR Professionals walk a tight rope of being strong, but not aggressive, polite, but not a push over. It is exhausting!
In this session, you will uncover the secrets to working with (and overcoming) challenging people derived from the decades of experience Summer brings from her time on the frontlines and as an HR Professional working with companies such as Walt Disney World, H-E-B and even a dude ranch.
Highlights
- Team dynamics
- Influence
- Organizational behavior
- Leadership
Prerequisites
None
Designed For
All Leaders
Objectives
- Discover the Jedi Mind Trick of Self-Management
- Uncover the 4 types of difficult people
- Walk away with actionable and immediate steps to take to improve relationships with their team, their leaders, and their peers
Preparation
None
Notice
This course is offered by a 3rd party vendor and will not be accessible in the My CPE Tracker section of the ISCPA website. Course access information will be emailed directly to you by Accounting Continuing Professional Education Network (ACPEN).
Leader(s):
Leader Bios
Summer Jelinek
Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed an innovative program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,300 times to more than 32,500 leaders at employer facilities across North America.
In 2013, Mike was recognized as the first inductee into the HR Southwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism, and delivery.
Non-Member Price $59.00
Member Price $39.00