Coaching & Counseling - Performance Management
Overview
The tools for managing performance and addressing misconduct are not identical. The failure to point this out to leaders has often resulted in the use of the wrong tool. Reinforcing good performance and securing improvements in performance requires skill in coaching employees, making effective requests, and providing effective feedback This course provides practical knowledge and scripts for setting, communicating, and enforcing performance expectations, such that personal and employer liability is avoided.
Highlights
- Setting and resetting performance expectations.
- On-the-spot counseling.
- Addressing erratic performance.
- Drafting and presenting performance appraisals.
Prerequisites
None
Designed For
Managers and supervisors at all levels
Objectives
- How to earn trust, set clear standards, and inspire employees to meet the standards
- How and when to alert an employee to poor performance.
- How and when to use an interim, issue-specific performance appraisal.
Preparation
None
Notice
This course is offered by a 3rd party vendor and will not be accessible in the My CPE Tracker section of the ISCPA website. Course access information will be emailed directly to you by Accounting Continuing Professional Education Network (ACPEN).
Leader(s):
Leader Bios
Mike Mirarchi
Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed an innovative program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,300 times to more than 32,500 leaders at employer facilities across North America.
In 2013, Mike was recognized as the first inductee into the HR Southwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism, and delivery.
Non-Member Price $59.00
Member Price $39.00